Frequently Asked Questions
If your question is not answered here, please contact us at firstname.lastname@example.org
How soon will my order ship?
We make every effort to keep listed items in stock. For those items, they will ship within 2 business days. Made to Order and Custom orders can take up to 4 weeks, however, we will be in contact to confirm shipping times.
How will my order ship?
Orders are shipped via Canada Post unless otherwise specified.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, as well as payment via PayPal.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
What is the return policy?
All items have been created by hand and have a character of their own, however, if you are unhappy with your items for whatever reason, we would be happy to exchange them within 15 days of purchase. Returns will only be accepted if they are in their original condition, including unworn, unused, unwashed and unmarked. Customer also agrees to pay for all return postage fees. Please contact us at email@example.com to arrange an exchange.